Privacy policy

Last updated: September 22, 2020

This Privacy Policy describes Yardstick Assessment Strategies’ (“Yardstick”) policies and procedures for the processing of personal information through its website (the “Website”) and its exam delivery software, Yardstick Measure (“Measure”) as well as your rights with respect to the information that we process about you through the Website. This Privacy Policy does not cover our processing of personal information through ProctorU’s test proctoring services. ProctorU’s test proctoring service’s privacy policy is available here.

If you do not agree with the terms of this Privacy Policy, do not use the Website or Measure.

Information Collection and Use

Information You Provide to Us

When you contact us through the online form on our Website, we request identifying information such as your name, email address, phone number, company, and job title. We also ask you to provide us with information about the reason you are contacting us.  We request this information so that we can accurately respond to your inquiries.

We also collect any information you provide to us when setting up or using the Measure platform, including names and email addresses for any administrative users.

Information Collected Automatically

Website Log Data: Our servers automatically record information (“Log Data”) created by your use of the Website. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer our Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole.

Cookies: We use cookies or similar technologies to retain user settings, analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. Our Website does not respond to “Do Not Track” signals. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited.

Measure metadata: We collect metadata about the activities you perform within Measure, including information about the exams developed and administered within the platform.

Legal Basis for Processing

We process your personal information, with your consent, where necessary to perform a contract, and where doing so is in our legitimate interests such as protecting the integrity of our software, protecting our intellectual property, providing and improving our Website and Measure, and ensuring compliance with applicable laws.

Third Party Sharing

Third parties may use technologies such as cookies to gather information about your activities on the Website and other websites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by clicking here (Canada), here (U.S.) or here (European Union). Please note this does not opt you out of all ads, only targeted ads. You will continue to receive generic advertisements online.

Our Website includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those websites, your information is governed by their respective privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

We may engage certain trusted third parties to help optimize and support our Website and Measure. We share your personal information with these third parties only to the extent necessary for them to perform the functions we have requested. These companies are authorized to use your personal information only as necessary to provide services to us in a manner consistent with this Privacy Policy.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We may transfer information to a third party in the event of a bankruptcy, merger, acquisition, reorganization, or similar transaction. You will be notified via email and/or a prominent notice on our Website of any change in ownership that affects the processing of your personal information, as well as any choices you may have regarding your personal information.

We will also share your information when you provide us with consent to do so.

Data Retention

We retain information for as long as necessary to perform the services described in this Privacy Policy, as long as necessary for us to perform any contract with you, or as long as needed to comply with our legal obligations.

Cross-Border Data Transfers

We process your information in Canada, which for purposes of commercial organizations like ours, has received an adequacy finding from the European Commission. To facilitate our operations, we may process your information with our partners and service providers based around the world. We always take appropriate steps to ensure your privacy rights are protected in accordance with applicable law.

Security

We use commercially reasonable technical, organizational, and administrative measures to protect our Website and Measure against unauthorized or unlawful access or processing and against accidental loss, theft, disclosure, copying, modification, destruction, or damage. Nonetheless, we cannot guarantee that transmissions of your information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our service providers.

Children

Our Website and Measure are not intended for children and we do not obtain personal information from children without parental consent. If you believe that a child has provided their information to us, please contact us as detailed in the “Contact Information” section, so that we can take steps to delete it.

Individual Rights

To the extent required by applicable law, we provide you with the ability to access, correct, export, delete, withdraw consent, object to the processing of, or suspend processing of your personal information. Please contact us as detailed in the “Contact Us” section to make a request. We will require you to verify your identity, and we will respond to your request in accordance with applicable regulations.

Individuals in the European Economic Area (EEA): You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information in a manner inconsistent with your rights.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you in accordance with applicable law. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have questions about this Privacy Policy, or if you want to inquire about enforcing your individual privacy rights, please email us at [email protected].